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Clothing Shop Window

STORE POLICY

Customer Care

  • We pride ourselves on customer privacy. We do not use or sell your information to anyone! 

  • The only communication you will get from us will be about any orders or inquiries placed through our website; or any email or text communication that you signed up for.

  • We cannot view any of your stored credit card information; this is to ensure that you are respected with total privacy and security of your personal information

  • We cannot view passwords nor change them

Shipping, Exchanges and Returns

Shipping:

Standard Shipping: 3-5 business days

International Shipping: 7-10 business days

SHIPPING CARRIER: UPS

Exchanges and Returns:

In Store Exchange: Within 14 days of purchase with receipt; and tags still on item

Online Exchange: Within 21 days of purchase; and tags still on item

**(PLEASE INCLUDE PACKING SLIP/ORDER NUMBER)**

*PLEASE NOTE* Shipping fees are not included in exchange nor refund

In Store Refund: Full refund within 7 days of purchase; MUST have receipt and all tags on item

*PLEASE NOTE* AFTER 7 days ONLY STORE CREDIT will be issued; If you do not provide a receipt even within the 7 days of purchase ONLY STORE CREDIT will be issued

Online Refund: Full refund within 14 days of purchase; must include packing slip/order number, all tags must still be on item, item is not damaged in anyway.

**(PLEASE INCLUDE PACKING SLIP/ORDER NUMBER)**

*PLEASE NOTE* Shipping fees are not included in exchange nor refund

Payment Methods

  • Cash

  • Credit/Debit Cards

  • Apple Pay

  • Google Pay

  • PayPal

  • Afterpay

Payment Methods
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